THE EXPERT SYSTEM FOR DETERMINATION OF HOTEL ROOM COST

Abstract

Methodological aspects of the calculation of the cost of hotel services, taking into account the characteristics of operational activities, were investigated. Methods of calculating the cost of services were considered. The method of calculating the cost of operating a hotel room for the determination of tariffs has been proposed. Proposals for the formation of the cost of hotel services on the example of the hotel business were developed.

The demonstration knowledge base in Python has been created. It contains the value of the number, the factors that affect this value, and the causal relationship between these concepts. The framing model of presentation of knowledge for building a knowledge base has been applied. The module containing the knowledge base and requests for it has a block structure. Classes are first created, then instance of the class, then the properties of instance are specified, and in the end, requests are executed. Ontology classes correspond to Python language classes, and subclasses are created using the Python.

The created expert system is based on the method of calculating the cost of operating a hotel room by a complex method. It makes it possible to determine tariffs at different levels of planned profitability and loading of the number fund. However, to reduce the complexity and improve the results of the calculation calculations, somewhat changed the grouping of costs in their consolidated accounting.

In order to increase the capacity of the numbering foundation and increase the profitability of the hotel sector, it is necessary to develop a system of tariff supplements for periods with high demand for hotel services and discounts to them in the days of a steady decline in demand, as well as to offer a reasonable system of discounts for certain categories of customers.

Key words: hotel business, costing, expert system.